Terms and Conditions

Welcome to Tailored Estate UAE. Please read these Terms and Conditions carefully before using our property-matching service. By accessing or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Definition of Service

Tailored Estate UAE operates a property-matching service that connects individuals seeking UAE properties with vetted real estate agents. Our service includes:

• Collecting property preferences through enquiry forms
• Matching these preferences with suitable properties and agents
• Facilitating introductions between property seekers and relevant agents

Our service is provided free of charge to property seekers, as our platform is supported by the professional agents who help match you with properties.

3. User Eligibility and Registration

To use our services, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete information when submitting enquiries
• Have a genuine interest in UAE property investment or purchase
• Not be using our service for marketing or competitive intelligence purposes

4. User Conduct and Obligations

When using our service, you agree to:

• Provide truthful and accurate information about your property requirements
• Not use our service for any unlawful, harmful, or fraudulent purpose
• Respect the agents we connect you with by responding to their communications professionally
• Not attempt to circumvent our service to avoid agent fees
• Not harvest or collect information about other users

5. Agent Introductions and Communications

When we match you with agents:

• We will only share your details with agents relevant to your property search
• Agents may contact you directly about your specific property interests
• You have the right to opt out of communications at any time
• We are not responsible for the content of communications between you and agents
• We do not guarantee that agents will have properties matching all your requirements

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Tailored Estate UAE and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Disclaimers and Limitation of Liability

7.1 Service Provision

Our services are provided on an "as is" and "as available" basis. We make no warranties or representations about:

• The accuracy of property information provided by agents
• The quality, safety, legality, or availability of properties
• The credentials, qualifications, or reliability of agents beyond our basic vetting

7.2 Property Transactions

Tailored Estate UAE is not a real estate agency and does not:

• Sell, rent, or manage properties directly
• Act as an agent or broker in property transactions
• Provide legal, financial, tax, or investment advice
• Conduct property inspections or valuations

7.3 Limitation of Liability

To the maximum extent permitted by law, Tailored Estate UAE shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages
• Loss of profits, data, goodwill, or other intangible losses
• Any damages arising from your communications or transactions with agents
• Interruptions, errors, or defects in our service

8. Indemnification

You agree to indemnify, defend, and hold harmless Tailored Estate UAE, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our service or your violation of these Terms and Conditions.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites. Your interactions with such sites are governed by their terms and privacy policies.

10. Modification of Service

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

11. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

12. Data Protection and Privacy

Your use of our service is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our data practices.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after any modifications indicates your acceptance of the modified terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: [email protected]

Last Updated: May 5, 2025